ADVISORY TO Applicants for Ancillary Service Provider:

Pursuant to Philippine Ports Authority Memorandum Circular No. 15-2020 (Guidelines in the Processing of Permits During the Enhanced Community Quarantine (ECQ) due to Covid19 Pandemic, the following provisions shall apply

1. Applications for Accreditation which have been filed online may be considered for the issuance of PPA PMO Permits and Security Passes and Permittees shall be allowed to provide port services for a period of ninety (90) days or until the lifting of the ECQ, whichever comes first.

2. PPA encourages the payment of fees through electronic payments and online systems of participating banks listed in this link Click Here. Other payment modes can also be done as follows:

2.1 Customer with Manila offices may deposit or transfer payments to the following PPA Head Office centralized collection accounts:

Landbank of the Philippines Philippine Veterans Bank
Account Number: 0281-5088-90 Account Number: 0042-004939-100
Branch: South Harbor Port Area Manila Branch: PPA Bldg. A. Bonifacio Drive South Harbor Manila
Swift Code: TLBPHMM Swift Code: PHVBPHMM

2.2 Send the scanned copy of validated deposit slip / bank confirmation receipt together with the order of payment to treasury@ppa.com.ph for the issuance of official receipt.

2.3 The copy of PPA OR will be issued through the email of the payor upon confirmation that deposit/cash transfer was credited to PPA account.

Please be advised that application for accreditation is required prior to application of permit. Accreditation application can be submitted at Electronic Accreditation System (eAS)

For those not yet registered in eAS, please click here >> to register

For help, you may refer to the Accreditation Tutorials or you may call PPA Helpdesk at 02-85278356 local 510.


Due to ongoing precautionary measures to ensure the health and well-being of our personnel, the PPA Helpdesk Team shall start Work From Home and Skeletal Workforce On Site starting today September 1, 2020 until further notice.

You may send us your queries and concerns through:

  • Email: helpdesk2@ppa.com.ph
  • Landline Numbers 24/7 : 5301-9453 to 55
  • Mobile Numbers - from Monday to Friday, 8:00AM to 5:00PM(CALLS ONLY) :
    • 09266565831 (GLOBE)
    • 09614505935 (SMART)
  • Yealink Numbers 24/7(CALLS ONLY) :
    • 1551 (YEALINK)
    • 1510 (YEALINK)
    • 1555 (YEALINK)
    • 1552 (YEALINK)

Rest Assured that PPA Helpdesk Team will be available 24/7 and continuously deliver public service amid these difficult times.

Thank you and Be Safe Everyone.


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1. The Customer logs-in to e-Permit (ePMS). Customer applies for Permit/Pass/PTOc and uploads Documentary Requirements to e-Permit.

2. E-Permit vailidates/authenticates documentary requirements and processes Application for Permits/Pass/PTOc.

3. Customer pays necessary Fees via Front-end Invoicing and Receipting SysTem (FIRST) or thru ePayment System (EPS - once available).

4. ePermit notifies Customer on the Approval status of the Permit/Pass/PTOC.

5. Customer receives approved Permit / Pass / PTOc.